Travel

Alaska Airlines says ‘we dropped the ball,’ apologizes for ‘awful holiday travel experience’

Dawn Gilbertson, USA TODAYComments Off on Alaska Airlines says ‘we dropped the ball,’ apologizes for ‘awful holiday travel experience’

Alaska blamed a "severe'' staffing shortage caused by baggage handlers calling in sick on Friday.

      
Dawn Gilbertson, USA TODAY
http://api-internal.usatoday.com.akadns.net

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