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Author: Dawn Gilbertson, USA TODAY

Travel

United Airlines to launch nonstop flight between North America and Cape Town, South Africa

April 15, 2019Dawn Gilbertson, USA TODAYComments Off on United Airlines to launch nonstop flight between North America and Cape Town, South Africa

United plans to begin nonstop flights between Newark, New Jersey, and Cape Town, South Africa, in December. It is the first U.S. airline to serve the route.

Travel

American extends Max 8 flight cancellations into August, joining Southwest

April 14, 2019Dawn Gilbertson, USA TODAYComments Off on American extends Max 8 flight cancellations into August, joining Southwest

The move will take 115 daily summer flights out of its schedule. Affected passengers will be notified in advance.

Travel

Flying Southwest Airlines this summer? You might now be affected by Max 8 grounding

April 11, 2019Dawn Gilbertson, USA TODAYComments Off on Flying Southwest Airlines this summer? You might now be affected by Max 8 grounding

The airline will cancel 160 daily flights through Aug. 5, affecting summer travel. Travelers will be notified in advance and rebooked or offered a refund.

Travel

Southwest flight canceled? Here’s why the airline won’t book you on another carrier

April 9, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest flight canceled? Here’s why the airline won’t book you on another carrier

Frustrated Southwest Airlines passengers have bombarded the airline with questions in the wake of heavy Boeing 737 Max 8 flight cancellations.

Travel

Boeing 737 Max: How will airlines convince skittish passengers it’s safe to fly again?

April 7, 2019April 8, 2019Dawn Gilbertson, USA TODAYComments Off on Boeing 737 Max: How will airlines convince skittish passengers it’s safe to fly again?

The air disasters of the Boeing Max 8 jets have created a disaster of another sort for airlines: namely, how can they convince the public to fly in the planes again?

Travel

American Airlines extends Max 8 flight cancellations into June

April 7, 2019April 8, 2019Dawn Gilbertson, USA TODAYComments Off on American Airlines extends Max 8 flight cancellations into June

The airline says it will cancel 90 daily flights through June 5 due to the Max 8 grounding. The airline previously had canceled flights through April.

Travel

Southwest Airlines mistakenly tells travelers they’ve earned a coveted companion pass

April 5, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest Airlines mistakenly tells travelers they’ve earned a coveted companion pass

Some Southwest Airlines frequent flyers received erroneous alerts that they earned a companion pass, which gives a companion free travel for a year.

News

Southwest blasted for poor Max 8 customer service: ‘They’re kind of just saying, ‘Too bad”

April 4, 2019April 4, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest blasted for poor Max 8 customer service: ‘They’re kind of just saying, ‘Too bad”

The airline is facing unprecedented criticism for its handling of passenger rebooking after the Max 8 grounding caused 2,800+ flight cancellations.

Travel

Delta, Southwest, American Airlines planes temporarily grounded due to computer outage

April 1, 2019Dawn Gilbertson, USA TODAYComments Off on Delta, Southwest, American Airlines planes temporarily grounded due to computer outage

The airlines experienced temporary groundings due a problem with AeroData, a program that provides weight-and-balance information that is necessary to grant clearance for takeoff.

News

Southwest flight cancellations to drag into May due to Boeing Max 8 grounding

March 29, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest flight cancellations to drag into May due to Boeing Max 8 grounding

The airline says it is removing its Boeing 737 Max 8 from its flight schedule through May, up from April 20 previously.

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