A survey published this week found emergency call centers are struggling with staff burnout, a lack of training and outdated technology.
Author: N'dea Yancey-Bragg and Jeanine Santucci, USA TODAY
White homeowner released on bond in connection with shooting of Kansas City teen Ralph Yarl
Andrew Lester turned himself after being charged with first-degree assault and armed criminal action in connection with the shooting of Ralph Yarl.